For prompt assistance, please use our contact page to submit your inquiry. Our support team will respond to all email tickets within 1-2 business days. If you don’t see a response from us within that timeframe, please check your spam or junk folder, as sometimes our replies can end up there. To ensure you receive our messages, you may also want to add our email address to your safe sender list. Please double-check that your email address is entered correctly. If there's a typo, our response won’t reach you, as we reply directly to the email provided. We’ve had several cases where minor typos led to undeliverable responses, so accuracy here is essential for us to assist you effectively.

Please note, we’re a small team, so we’ll do our best to assist you as quickly as possible. If your issue requires urgent attention (orders already placed but need changes), consider including “Urgent- Order Adjustment” in the subject line of your message, and we’ll prioritize it as much as we can. You're also welcome to give us a call Monday to Friday 10:00 AM to 6:00 PM PST.